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ENSURING QUALITY SERVICE TO THE PEOPLE

 
 
ENSURING QUALITY SERVICE TO THE PEOPLE. "Our goal is to ensure the delivery of better and faster services to our clients."
 
This was emphasized by Regional Executive Director Gwendolyn Bambalan of the Department of Environment and Natural Resources (DENR) Cagayan Valley following the benchmarking activity on public assistance and handling clients' requests in some DENR regional offices in Luzon.
 
During the cross visit, the DENR Region 2 observers checked on the processes from receiving to releasing of requested documents particularly in the land records.
 
Among the best practices observed include the online system in requesting land-related documents where the system updates the clients on the status of the request and schedules the pickup time.
 
Also, online payment in partnership with Landbank of the Philippines through Link.Biz portal was discussed during the visit.
 
Aside from the services under the Surveys and Mapping Division (SMD), the said portal also covers transactions in other divisions which include fees on the application of NIPAS certification, certificate of wildlife registration, gratuitous permit, and other fees for legal services.
 
Earlier, Director Bambalan directed the regional and field offices to adopt and implement digitization measures to improve the DENR's operations.
 
Last year, the Department developed and successfully launched the online job application system which facilitated a faster and more transparent recruitment, selection and promotion process.
 
She also directed the decentralization of accepting and processing of land-related documents to the field offices to ensure a faster and more efficent delivery of service.
 
The observers comprised of representatives from the SMD, Administrative Division, Office of the Regional Executive Director, and Licenses, Patents and Deeds Division visited the offices of DENR National Capital Region, Cordillera Administrative Region, Ilocos Region and Central Luzon.#
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PRESERVING THE FAMOUS CALLAO CAVES

 
 
PRESERVING THE FAMOUS CALLAO CAVES. Department of Environment and Natural Resources (DENR) Cagayan Valley Regional Executive Director Gwendolyn Bambalan has appealed to the local officials for the protection of the PeΓ±ablanca Protected Landscape and Seascape (PPLS) in Cagayan.
 
"We share the same goal, to protect our environment, especially the protected area found in your municipality. We must help one another to ensure the success of all our plans and initiatives for the preservation of the PPLS," Director Bambalan underscored during the recent Protected Area Management Board (PAMB) meeting held in PeΓ±ablanca town.
 
Regional Director Percival Rumbaoa of the Police Regional Office 2 committed their support in enforcing environmental laws especially forest protection within the protected area (PA).
 
During the meeting, the regional environment chief underlined the urgent need to protect and conserve caves and cave resources especially the Callao Caves.
 
Under Republic Act 9072 or the National Caves and Cave Resources Management and Protection Act, destroying, disturbing, defacing, marring, altering, removing, or harming the speleogem or speleothem of any cave or altering the free movement of any animal or plant life into or out of any cave are prohibited.
 
PAMB chairperson Bambalan also enjoined the Body to push for sustainable ecotourism in consonance to the protected area management plan and environmental laws.
 
As protection measure within the PA, she encouraged the academe, research institutions and organizations to secure gratuitous permit from the DENR authorizing the gathering and transport of wildlife species for research and scientific purposes.
 
The PPLS is a legislated PA by virtue of Republic Act No. 11038 s. 2018. With a total area of 118,781.58 hectares, the PA is known for its limestone forest comprising more than 200 cave systems that include the Callao Caves, popular for its archaeological and aesthetic features.#
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QUALITY SERVICE TO THE PEOPLE

 
QUALITY SERVICE TO THE PEOPLE. "We aim to provide our employees with better facilities to ensure the delivery of quality service to the people we serve."
 
Regional Executive Director Gwendolyn Bambalan of the Department of Environment and Natural Resources (DENR) Region 2 emphasized this during the inauguration of the P3.5 M worth annex building of the CENR Office of Cabagan in Isabela province.
 
Director Bambalan thanked all the personnel of CENRO Cabagan under the leadership of For. Dionicio Deundo for their contribution to the total accomplishment of the region in implementing ENR programs.
 
She appealed for continuous support and enjoined them to anchor all their activities in addressing the effects of climate change.
 
In his message, CENR Officer Deundo said the expansion of the building is a manifestation of their commitment to the people.
 
In addition, Isabela PENR Officer Orly Cariazo pinned a challenge to the field personnel to be more productive at work.
 
The CENR Office Cabagan implements DENR major programs covering six municipalities in the province namely: Tumauini, Cabagan, Delfin Albano, Sto. Tomas, Sta. Maria and San Pablo. It leads the management and protection of Tumauini Watershed Natural Park, a protected area in the region.#
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π—›π—¨π—š 𝗔 𝗧π—₯π—˜π—˜ 𝗒𝗑 π—©π—”π—Ÿπ—˜π—‘π—§π—œπ—‘π—˜β€™π—¦ 𝗗𝗔𝗬

 
 
π—›π—¨π—š 𝗔 𝗧π—₯π—˜π—˜ 𝗒𝗑 π—©π—”π—Ÿπ—˜π—‘π—§π—œπ—‘π—˜β€™π—¦ 𝗗𝗔𝗬. Department of Environment and Natural Resources (DENR) Cagayan Valley Regional Executive Director Gwendolyn Bambalan encourages the public to participate in the agency’s tree hugging campaign as a way of celebrating Valentine’s Day.
 
The tree hugging campaign was initiated by the Forest Management Bureau and will be launched by DENR Region 2 on Feb. 14 with the theme β€œPuno Ng Pag-Ibig.”
 
β€œLet us hug a tree as an expression of our love for the environment. This promotes social and health benefits as we nurture the trees and forests as a whole,” said Director Bambalan over a radio interview earlier.
 
She added hugging trees can also help relieve stress and reduce anxiety levels as proven by scientific studies.
 
Officials and employees of the agency will participate by hugging centennial trees, to include native or indigenous tree species in the region.
 
Aside from the tree hugging, part of the β€˜Puno ng Pag-ibig’ launch is the conduct of tree growing activities at the Rogelio B. Baggayan Nature Park and Wildlife Center in Tuguegarao City and in the different provinces.
 
β€œWe will also conduct tree growing activities in areas where water supply is available to ensure the growth of the seedlings as summer season is already approaching,” added the lady director.
 
Cleanup drive along the regional government center, distribution of seedlings from participating DENR offices, and a physical fitness activity will also mark the launch of the said event.#
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PROMOTING EFFICIENCY AND COMPETENCE FOR BETTER PUBLIC SERVICE

 
 
PROMOTING EFFICIENCY AND COMPETENCE FOR BETTER PUBLIC SERVICE. β€œLet us raise the bar in the delivery of public service even in the smallest thing that we do to improve our performance and to satisfy our customers,” Regional Executive Director Gwendolyn Bambalan of the Department of Environment and Natural Resources (DENR) advised the attendees during the Reorientation of ENR Laws on Issuance of Licenses, Patents and Deeds held in Tuguegarao City.
 
She also encouraged them to provide timely and efficient responses to customer's needs and inquiries particularly on the progress of their transaction or application of land documents.
 
Among the 73 participants, five Land Management Officers III were recognized during the closing program. They were directed to act as subject matter experts in succeeding land-related learning events.
 
Class topnotchers were Ma. Leonora Laurente and Girlie Pagulayan of PENRO Cagayan, 1st and 2nd, respectively; Cesar Tolenada of PENR Sub-Office Nueva Vizcaya, 3rd; Alma Abanto of PENRO Isabela, 4th; and Frederick Maglay of CENRO Solana, 5th.
 
The three-day reorientation started on Feb. 8, this year, aims to enhance the functional competencies of land management personnel to have a common understanding on ENR policies, rules and regulations and to achieve a speedy processing and issuance of patents, permits and clearances issued by the DENR.#
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